New Registration System screenshot

Intro to our New Registration System!

Published on: December 29, 2020
Blog, Studio Update
We are excited to announce our new-for-2021 registration system, Punchpass. Please read the following Frequently-Asked Questions to get up and running with our new system as quickly as possible!

In addition to the instructions and screenshots below, you can learn more about how to use our system by watching these videos.

Login Questions

The following questions address how to login to our new registration system:

How Do I Set Up My Account?

1. Watch here to learn how to set up your account, then click here to get started.

If you received an email inviation, please create your account with that email address. When you do, you will find that your personal information is auto-filled from our previous registration system.

Please review and update this data, paying particular attention to the Emergency Contact fields and Health Status. We want everything to be accurate!

How Do I Login To My Account?

1. Whether you are on your phone or at your desktop, visit us at: https://msy.punchpass.com/.

2. Click Sign In and enter your Email and Password.

Click Sign In to Access Your Account

How Do I See My Emergency Contact and Health Fields?

Watch here to learn how to get to your personal fields in your account, or following these steps:

1. Whether you are on your phone or at your desktop, visit us at: https://msy.punchpass.com/.

2. Click Sign In and enter your Email and Password.

3. Click Account in the upper left side of your screen.

4. Complete and verify personal data. And click Update Account to save your changes.

Verify and Update Personal Account Information

Schedule Questions

The following questions address how to login to our new registration system:

How Do I See MSY's New Schedule?

Whether you are on your phone or at your desktop, you can see our new schedule from any web browser here: https://msy.punchpass.com/. You can set a bookmark on this page so that you can easily return to visit.

Single Class Questions

The following questions address how to buy a single class:

How Do I to Buy a Single Class?

The following instructions explain how to purchase a single class with a credit card. If you already have a class pass, read How Do I Buy a Single Class With A Class Pass?

1. Anytime you visit us at https://msy.punchpass.com/, you can select a single class to buy on our schedule, for example: Monday, January 4th, Moderate Yoga at 9:30 am. Click on the class name’s blue link as shown below:

Click on Class Name Link

The class description displays more detailed information about the class:

Sign In Before You Book a Class

2. To buy a spot in the class, click Sign In if you already have an account.
Click Create Account if you do not already have one (see How to Set Up Your Account).

Once you are signed in, the class price displays.

3. Click Purchase Pass. Although the button reads “pass”, at this point you are really buying a single class at the purchase price listed above the button.

Purchase Button for Class

Note: If you have not signed your liability waiver, you will see a note to do it before you can buy a class (see How to Sign Your Liability Waiver).

Sign Waiver Before You Book A Class

4. Enter your credit card payment information. Click Pay.

Submit Payment for a Single Class

7. You will receive an email confirming your payment and spot in the class similar to this message:

Sample Class Confirmation email

8. If you would like to buy another class, return to the schedule and repeat these steps.

How Do I Buy a Single Class With a Class Pass?

The following instructions explain how to buy a single class with a class pass. If you want to buy a class without a pass, read How Do I Buy a Single Class?

1. Visit us at https://msy.punchpass.com from any web browser.

2. Login to your account (if needed, read How Do I Login To My Account?).
Click Sign In to Access Your Account

3. Your purchased passes displays (if you do not have a purchased Class Pass, read How Do I Buy A Class Pass?.)

Display of Your Purchased Passes
4. Find the class that you want to buy using your pass. First click Schedule List towards the top of your screen. Then click the name of the class you want to attend.

Click Schedule, Then Click Name of Class

5. Verify the class details, and click Reserve my Spot in Class!

Reserve Class With Pass

6. You will receive an email confirming your spot at the email associated with your account, similar to this one below:

Class Reservation Email

7. You can repeat this process to reserve additional classes on your Class Pass.

Class Pass Questions

The following questions address how to buy a class pass:

How Do I to Buy a Class Pass?

Anytime you visit us at https://msy.punchpass.com/, you can select a class pass to buy.

1. Click Purchase A Pass.
Click to Purchase a Pass

Our current Class Pass offerings display:

View Current Class Pass Offerings

2. Click the blue link of the Class Pass that you want to buy. The Class Pass details display. To complete your purchase, you must Sign In if you already have an account (see How Do I Login To My Account?).

Note: Click Create Account if you do not already have one (see How Do I Set Up My Account?).Sign In to Buy A Class Pass

3. Once you are signed in, click Purchase Pass.

Click Purchase Pass

4. Enter your credit card information. Click Pay.

Submit Payment for Class Pass

5. You will receive an email confirming your payment and the pass displays in your account. Read How Do I See My Class Pass?)

If you would like to buy a class with your class pass, read How Do I Buy a Single Class With My Class Pass?.

How Do I See My Class Pass?

1. Visit us at https://msy.punchpass.com from any web browser.

2. Login to your account (read How Do I Login to My Account?).

Click Sign In to Access Your Account

3. Your purchased passes displays (if you do not have a purchased Class Pass, read How Do I Buy A Class Pass.)

Display of Your Purchased Passes

4. Once you are logged in, you can see your purchased Class Passes at any time by clicking Home on the top left side of your screen.

Click Home To See Your Purchased Passes

Liability Waiver Questions

The following questions address how your online liability waiver:

How Do I Complete My Liability Waiver?

Watch here to learn how to complete your online liability waiver. This is required before you can buy a class.

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